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Roles (25)
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Chennai, Vadodara, Indore CITP, Pune – Baner, Pune – Viman Nagar
ServiceNow.
10+ years
Role:
ServiceNow Architect
Location:
Chennai, Vadodara, Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
10+ years
Key Skills:
ServiceNow ITSM, App Engine, CSM, Integrations, Workspaces, Portal / UI Builder
ServiceNow Solution Architect with over 10 years of IT experience and deep expertise in designing and delivering enterprise-scale ServiceNow solutions. The ideal candidate should have strong experience across ITSM, CSM, Integrations, Service Portal/Employee Center, UI Builder, Workspaces, and App Engine, with the ability to define solution architecture, lead technical teams, engage with business stakeholders, and ensure adherence to ServiceNow best practices.
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow Architect
Location:
Chennai, Vadodara, Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
10+ years
Key Skills:
ServiceNow ITSM, App Engine, CSM, Integrations, Workspaces, Portal / UI Builder
Chennai, Pune – Baner, Pune – Viman Nagar, Indore CITP, Vadodara
ServiceNow.
5+ years
Role:
Business Analyst
Location:
Chennai, Pune – Baner, Pune – Viman Nagar, Indore CITP, Vadodara
Experience:
5+ years
Key Skills:
ITIL Foundation v4, IIBA CBAP, CSA, CIS – ITSM
We are looking for an experienced ServiceNow Business Analyst with 5+ years of experience in gathering business requirements, analyzing business processes, and translating them into functional solutions on the ServiceNow platform. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring successful delivery of ServiceNow implementations, enhancements, and support initiatives.
The candidate should possess strong knowledge of ITSM processes, Agile methodologies, stakeholder management, and ServiceNow best practices.
Work as a Product Owner proxy or Business Analyst in Agile Scrum teams.
Serve as the primary liaison between business users and development teams.
Coordinate User Acceptance Testing (UAT) activities.
Maintain project documentation throughout the project lifecycle.
Ensure adherence to ITIL processes and project governance standards.
Support change management and user adoption initiatives.
ServiceNow Certified Implementation Specialist (ITSM preferred)
Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
IIBA ECBA/CCBA/CBAP (Preferred)
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Business Analyst
Location:
Chennai, Pune – Baner, Pune – Viman Nagar, Indore CITP, Vadodara
Experience:
5+ years
Key Skills:
ITIL Foundation v4, IIBA CBAP, CSA, CIS – ITSM
Bengaluru, Pune – Baner, Pune – Viman Nagar, Indore CITP
Storage & Virtualization.
5+ years
Role:
DevOps Engineer
Location:
Bengaluru, Pune – Baner, Pune – Viman Nagar, Indore CITP
Experience:
5+ years
Key Skills:
Kubernetes, DevSecOps
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
DevOps Engineer
Location:
Bengaluru, Pune – Baner, Pune – Viman Nagar, Indore CITP
Experience:
5+ years
Key Skills:
Kubernetes, DevSecOps
Noida
Salesforce CoE
5+ years
Role:
SOA Administrator
Location:
Noida
Experience:
5+ years
Key Skills:
Mediator, BPEL, Oracle WebLogic Server, Oracle SOA Suite, Human Workflow
Key Responsibilities
Required Skills
Preferred Skills
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
SOA Administrator
Location:
Noida
Experience:
5+ years
Key Skills:
Mediator, BPEL, Oracle WebLogic Server, Oracle SOA Suite, Human Workflow
Remote
Storage & Virtualization.
5+ years
Role:
Puppet Infrastructure Engineer
Location:
Remote
Experience:
5+ years
Key Skills:
Terraforms, Configuration Management: Ansible, Puppet, Networking, Python
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Puppet Infrastructure Engineer
Location:
Remote
Experience:
5+ years
Key Skills:
Terraforms, Configuration Management: Ansible, Puppet, Networking, Python
Bengaluru
Storage & Virtualization.
5+ years
Role:
Golang Developer (Observability)
Location:
Bengaluru
Experience:
5+ years
Key Skills:
Observability, Telemetry Pipelines, Schema-Driven Development, Data Export
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Golang Developer (Observability)
Location:
Bengaluru
Experience:
5+ years
Key Skills:
Observability, Telemetry Pipelines, Schema-Driven Development, Data Export
Chennai, Vadodara, Pune – Baner, Pune – Viman Nagar, Indore CITP
ServiceNow.
10+ years
Role:
Project Manager
Location:
Chennai, Vadodara, Pune – Baner, Pune – Viman Nagar, Indore CITP
Experience:
10+ years
Key Skills:
ITIL-based Support Operations, Project Management tools, Microsoft Office 360, Project Management, Servicenow, AGILE
ServiceNow Project Manager to lead the successful delivery of ServiceNow implementation, enhancement, migration, and managed support projects. The ideal candidate should have strong project management capabilities, excellent stakeholder management skills, and hands-on experience managing Agile ServiceNow teams across multiple ServiceNow modules.
The Project Manager will be responsible for project planning, governance, delivery excellence, resource management, client communication, and ensuring projects are delivered on time, within scope, budget, and quality expectations.
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Project Manager
Location:
Chennai, Vadodara, Pune – Baner, Pune – Viman Nagar, Indore CITP
Experience:
10+ years
Key Skills:
ITIL-based Support Operations, Project Management tools, Microsoft Office 360, Project Management, Servicenow, AGILE
Bengaluru, Chennai, Hyderabad, Indore CITP, Mumbai, Pune – Baner, Pune – Viman Nagar
ServiceNow.
7+ years
Role:
Senior ServiceNow IRM Developer
Location:
Bengaluru, Chennai, Hyderabad, Indore CITP, Mumbai, Pune – Baner, Pune – Viman Nagar
Experience:
7+ years
Key Skills:
IRM, GRC
Role: ServiceNow IRM Developer
Location: PAN India
Experience: 7+ Years
Key Skills: ServiceNow GRC / IRM, Business Rules, Script Includes, Client Scripts, REST/SOAP, Integration Hub, Advanced Risk, Audit Management, Policy & Compliance, Vendor Risk Management, Regulatory Change Management, BCM
Job Description:
InfoBeans Technologies is seeking an experienced ServiceNow IRM Developer to lead the development, configuration, and customization of ServiceNow Integrated Risk Management modules. In this role, you will design complex IRM workflows, implement custom scripting, and seamlessly integrate ServiceNow IRM with internal and external enterprise systems to support business continuity, compliance, and risk management initiatives.
What will your role look like
• Lead the development, configuration, and customization of ServiceNow IRM modules including Advanced Risk, Audit Management, Policy and Compliance, VRM, Regulatory Change Management, and BCM.
• Design and build IRM workflows, scoring methodologies, entity scoping, and Risk Assessment Methodologies (RAM).
• Configure notifications, SLAs, reporting, and script objects such as Business Rules, Script Includes, UI Policies, UI Actions, Client Scripts, ACLs, and Flows.
• Set up and maintain REST/SOAP APIs, Integration Hub, and MID Server integrations between ServiceNow IRM and external systems.
• Perform data imports and exports while ensuring data integrity and alignment with IRM processes.
• Collaborate with stakeholders and cross-functional teams in requirements workshops, design sessions, and sprint planning.
• Provide technical guidance, best practice expertise, and application troubleshooting for ServiceNow IRM capabilities.
Why you will love this role
• Opportunity to work on end-to-end ServiceNow IRM implementations across a diverse enterprise landscape.
• Collaborative and growth-oriented work environment with cross-functional teams.
• Flexible PAN India location offering great work-life balance.
We would like you to bring along
• 5+ years of hands-on experience in ServiceNow Integrated Risk Management (IRM).
• ServiceNow Certified System Administrator (CSA) certification.
• ServiceNow Certified Implementation Specialist – Risk and Compliance (GRC CIS) certification.
• ServiceNow Certified Application Developer (CAD) certification.
• Strong technical expertise in ServiceNow scripting, workflows, data management, and API integrations.
About us
InfoBeans, founded in 2000, is a publicly listed company on the NSE & BSE in India, specializing in AI-first software development and implementation for enterprise clients to solve complex business challenges. We strive to deliver value-accretive services over the long term, working as an extension of our clients’ teams.
We are 1700+ members across our offices in India, the USA, Europe, and the Middle East. We believe that InfoBeans is our team’s second home and work hard every day to build a culture that fosters collaboration and excellence. InfoBeans Foundation, our CSR arm, helps underprivileged sections of society become employable through our free one-year training programs.
Creating WOW! is not just a tagline for us; it’s our religion!
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Senior ServiceNow IRM Developer
Location:
Bengaluru, Chennai, Hyderabad, Indore CITP, Mumbai, Pune – Baner, Pune – Viman Nagar
Experience:
7+ years
Key Skills:
IRM, GRC
Bengaluru, Remote
Storage & Virtualization.
5+ years
Role:
DevOps Security Engineer
Location:
Bengaluru, Remote
Experience:
5+ years
Key Skills:
Python, Linux / Unix / macOS
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
DevOps Security Engineer
Location:
Bengaluru, Remote
Experience:
5+ years
Key Skills:
Python, Linux / Unix / macOS
Indore CITP
AILE
10+ years
Role:
Java Technical Lead
Location:
Indore CITP
Experience:
10+ years
Key Skills:
MySQL, CICD, Java, Microservice, Agile Scrum, Java/Junit, SpringBoot
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Java Technical Lead
Location:
Indore CITP
Experience:
10+ years
Key Skills:
MySQL, CICD, Java, Microservice, Agile Scrum, Java/Junit, SpringBoot
Indore CITP, Pune – Baner, Pune – Viman Nagar, Bengaluru
Storage & Virtualization.
5+ years
Role:
SDET Engineer
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar, Bengaluru
Experience:
5+ years
Key Skills:
Python, Test Automation, SYSTEM TESTING
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
SDET Engineer
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar, Bengaluru
Experience:
5+ years
Key Skills:
Python, Test Automation, SYSTEM TESTING
Indore CITP
AILE
2+ years
Role:
Java Developer
Location:
Indore CITP
Experience:
2+ years
Key Skills:
Spring, Java, APIs & Microservices, Spring Boot & Java, MySQL, Java/Junit, CICD
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Java Developer
Location:
Indore CITP
Experience:
2+ years
Key Skills:
Spring, Java, APIs & Microservices, Spring Boot & Java, MySQL, Java/Junit, CICD
Indore CITP, Pune – Baner, Pune – Viman Nagar, Chennai, Vadodara
ServiceNow.
5+ years
Role:
QA Engineer
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar, Chennai, Vadodara
Experience:
5+ years
Key Skills:
ServiceNow CSA, ITSM
ServiceNow QA Automation Engineer with 5+ years of experience in software testing and quality assurance, including hands-on experience testing ServiceNow applications. The ideal candidate will be responsible for validating ServiceNow implementations, enhancements, integrations, and platform upgrades through manual and automated testing.
The candidate should have experience with ServiceNow Automated Test Framework (ATF), Selenium, API testing, Agile methodologies, and end-to-end testing across ServiceNow modules.
5+ years of experience in Software Quality Assurance and Testing.
Experience with ServiceNow implementation, enhancement, migration, and platform upgrade projects.
Strong experience in manual and automation testing.
Experience creating and maintaining automated test suites using ServiceNow ATF.
Experience with Selenium, API testing, and regression automation.
Experience working in Agile/Scrum delivery environments.
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
QA Engineer
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar, Chennai, Vadodara
Experience:
5+ years
Key Skills:
ServiceNow CSA, ITSM
Pune – Baner
AILE
4+ years
Role:
Senior Technical Support Engineer (L2/L3)
Location:
Pune – Baner
Experience:
4+ years
Key Skills:
Advanced troubleshooting & root cause analysis, SaaS platforms
Senior Technical Support Engineer (L2/L3)
4–7 Years
24×7 rotational support (including NAM and APAC shifts; weekend support as required)
We are looking for a customer-focused Senior Technical Support Engineer to join our high-performing support team. The role involves providing advanced technical support, troubleshooting complex application and platform issues, collaborating with Engineering, Product, and Vendor teams, and ensuring exceptional customer experience while meeting defined service levels.
Provide advanced technical support to customers through phone, email, and ticketing systems.
Troubleshoot and resolve complex issues related to enterprise applications, SaaS platforms, APIs, and integrations.
Perform root cause analysis and collaborate with Engineering teams to resolve product defects.
Handle technical escalations and drive issues to resolution within SLA/SLO targets.
Support cloud-based applications and enterprise software solutions.
Coordinate with Product, Engineering, Vendors, and Customer Success teams for timely issue resolution.
Create and maintain knowledge articles, technical documentation, FAQs, and runbooks.
Monitor support trends and recommend process and product improvements.
Maintain accurate case documentation and status updates in ticketing systems.
Ensure proactive customer communication and provide regular progress updates.
Participate in incident management activities and support critical production issues.
Contribute to continuous service improvement initiatives.
4–7 years of experience in Technical Support, Application Support, or Customer Support Engineering.
Strong troubleshooting and root cause analysis skills.
Experience supporting enterprise applications and SaaS platforms.
Strong understanding of APIs, web services, and application integrations.
Excellent analytical and problem-solving abilities.
Experience working with ticketing tools such as Zendesk or Jira
Excellent verbal and written communication skills.
Strong customer focus with the ability to manage multiple priorities.
Ability to work independently and collaboratively in a fast-paced environment.
Willingness to work in a 24×7 rotational support model, including weekends when required.
Cloud Platforms: Microsoft Azure, AWS (Preferred)
APIs & Web Technologies: REST APIs, JSON, OAuth, Web Services, Postman
Networking: DNS, HTTP, HTTPS (SSL), FTP, TCP/IP
Databases: Basic SQL and relational database concepts for troubleshooting (MySQL, Microsoft SQL Server, PostgreSQL)
Ticketing & ITSM Tools: Zendesk (Mandatory), Jira, ServiceNow, Confluence
Enterprise Applications: Microsoft 365, Adobe Admin Console, SaaS Applications
Monitoring & Diagnostics: Application Logs, Event Viewer, Cloud Monitoring and Diagnostic Tools
Support Methodologies: ITIL, Incident Management, Problem Management, Change Management, Root Cause Analysis (RCA)
Advanced troubleshooting and root cause analysis
Enterprise application and SaaS platform support
Technical incident and problem management
API troubleshooting and integration support
Customer issue resolution and escalation management
Strong analytical and critical thinking skills
Excellent verbal and written communication
Customer-focused approach with strong stakeholder management
SLA/SLO adherence and service delivery excellence
Ability to prioritize multiple issues in a fast-paced environment
Cross-functional collaboration with Engineering, Product, and Vendor teams
Technical documentation and knowledge base management
Attention to detail and strong organizational skills
Continuous learning mindset with adaptability to new technologies
Ability to work independently and collaboratively in a 24×7 support environment
ITIL Foundation Certification
Microsoft Azure Fundamentals (AZ-900) or AWS Cloud Practitioner certification
Experience supporting enterprise SaaS applications
Exposure to cloud infrastructure and services (Azure, AWS, GCP)
Familiarity with Docker and Kubernetes
Experience with JIRA, Confluence, and other ITSM/knowledge management tools
Experience supporting Microsoft 365 or Adobe Admin Console
Knowledge of monitoring and observability tools for application health and performance
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
Relevant technical certifications are an added advantage.
Customer-first mindset
Ownership and accountability
Strong analytical and problem-solving skills
Effective communication and stakeholder management
Attention to detail
Team collaboration and cross-functional coordination
Ability to work under pressure and manage multiple priorities
Adaptability in a dynamic and fast-paced environment
Continuous learning and improvement
24×7 rotational support
NAM and APAC shift coverage
Weekend and holiday support on a rotational basis
Hybrid/Remote/Office (as per business requirements)
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Senior Technical Support Engineer (L2/L3)
Location:
Pune – Baner
Experience:
4+ years
Key Skills:
Advanced troubleshooting & root cause analysis, SaaS platforms
Indore CITP
AILE
8+ years
Role:
MEAN Technical Lead
Location:
Indore CITP
Experience:
8+ years
Key Skills:
Database (RDBMS), Angular, Optimizations, Nodejs, SQL
We are looking for an experienced MEAN Tech Lead with strong SQL expertise to take technical ownership of enterprise People Management & Employee Delegation platform.
In this role, you will quickly ramp up on complex domain workflows, direct technical implementation, and lead a dedicated team of 4–5 engineers to deliver high-performing platform updates, optimize data architecture, and maintain overall application health.
~ 8 to 10 years of experience
~ Indore (Preferable) or Pune offices
Technical Ownership & Knowledge Transfer: Take comprehensive technical handover of the enterprise platform, becoming the internal subject matter expert on system workflows and architecture.
Team Leadership: Direct, mentor, and manage a team of 4–5 full-stack developers through technical guidance, sprint execution, and code reviews.
Database & Query Optimization: Architect, optimize, and maintain high-volume SQL schemas and MongoDB databases to ensure data consistency and query performance.
System Health & Continuous Delivery: Drive technical excellence, enforce clean code standards, and ensure high operational stability across all application layers.
Cross-Functional Alignment: Collaborate with product teams and business analysts to translate complex HR delegation rules into clean technical specifications.
Angular: Expertise in modern Angular (v21/v22), including standalone components, Signals, Reactive Forms, RxJS, and state management.
Node.js: Strong backend experience with Node.js (v22/v24 LTS) and Express.js, building performant RESTful APIs and microservices.
SQL Mastery: Advanced proficiency in relational databases (PostgreSQL, MySQL, or MS SQL Server)—including complex query writing, indexing strategies, stored procedures, and performance tuning.
NoSQL: Hands-on experience working with MongoDB (aggregations, indexing, schema design).
Code Navigation: Proven ability to quickly analyze, debug, and navigate existing enterprise codebases.
Testing & Tools: Experience with automated testing frameworks (e.g., Vitest, Jest), Git workflows, and CI/CD pipelines.
Rapid Domain Acquisition: Ability to swiftly absorb complex domain logic around organizational hierarchies, access control levels, and approval delegations.
Mentorship & Communication: Strong leadership skills to elevate junior/mid-level engineers and clearly articulate technical decisions to non-technical stakeholders.
Analytical Problem-Solving: Structured approach to root-cause analysis, system troubleshooting, and performance bottlenecks.
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
MEAN Technical Lead
Location:
Indore CITP
Experience:
8+ years
Key Skills:
Database (RDBMS), Angular, Optimizations, Nodejs, SQL
Pune – Viman Nagar, Indore CITP
ServiceNow.
6+ years
Role:
ServiceNow Techical Lead – ITOM
Location:
Pune – Viman Nagar, Indore CITP
Experience:
6+ years
Key Skills:
CMDB, Discovery, CMDB, Discovery & Service Mapping, ITOM
Role Summary
We are looking for an experienced ServiceNow ITOM Technical Lead with strong expertise in IT Operations Management (ITOM), Discovery, Service Mapping, Event Management, and CMDB. The ideal candidate will lead end-to-end ServiceNow ITOM implementations, provide technical leadership to development teams, and ensure the successful delivery of scalable, secure, and high-performing ITOM solutions.
You will collaborate with Solution Architects, Infrastructure teams, Business stakeholders, and developers to implement enterprise monitoring, configuration management, and automation solutions while driving CMDB governance and platform optimization.
What will your role look like?
We would like you to bring along
Mandatory Certifications
Good-to-have skills
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow Techical Lead – ITOM
Location:
Pune – Viman Nagar, Indore CITP
Experience:
6+ years
Key Skills:
CMDB, Discovery, CMDB, Discovery & Service Mapping, ITOM
Indore CITP, Pune – Viman Nagar
ServiceNow.
6+ years
Role:
ServiceNow SPM Developer
Location:
Indore CITP, Pune – Viman Nagar
Experience:
6+ years
Key Skills:
CAD, ServiceNow CSA, CIS, ITOM, SPM
Role Summary
We are looking for an experienced ServiceNow SPM Developer with strong hands-on expertise in Strategic Portfolio Management (SPM) and the ServiceNow platform. The ideal candidate will have experience implementing and customizing Demand Management, Project Portfolio Management (PPM), Resource Management, Agile Development, and Financial Planning modules while leveraging CSDM, CMDB, and Foundation Data to deliver scalable enterprise solutions.
You will work closely with Solution Architects, Product Owners, Business Analysts, and business stakeholders to develop, configure, and optimize ServiceNow SPM solutions that align portfolio strategy with business execution.
What will your role look like?
Why will you love this role?
We would like you to bring along
Mandatory Certifications
Good-to-have skills
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow SPM Developer
Location:
Indore CITP, Pune – Viman Nagar
Experience:
6+ years
Key Skills:
CAD, ServiceNow CSA, CIS, ITOM, SPM
Indore CITP, Pune – Baner, Pune – Viman Nagar
ServiceNow.
3+ years
Role:
ServiceNow Developer (SAM Pro & Performance Analytics)
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
3+ years
Key Skills:
ServiceNow Performance Analytics, ITAM, ServiceNow CSA, Reporting, SAM Pro
Role Summary
We are looking for an experienced ServiceNow Developer with strong expertise in Software Asset Management Professional (SAM Pro), IT Asset Management (ITAM), Performance Analytics, and ServiceNow Reporting. The ideal candidate will be responsible for implementing, configuring, and optimizing ServiceNow SAM Pro capabilities to help organizations manage software assets, ensure license compliance, optimize software spend, and deliver actionable insights through dashboards and analytics.
The role requires a hands-on ServiceNow developer with strong technical skills, analytical thinking, and the ability to collaborate with business stakeholders to deliver scalable and efficient IT Asset Management solutions.
What will your role look like?
Why will you love this role?
We would like you to bring along
Mandatory Certifications
Good-to-have skills
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow Developer (SAM Pro & Performance Analytics)
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
3+ years
Key Skills:
ServiceNow Performance Analytics, ITAM, ServiceNow CSA, Reporting, SAM Pro
Indore CITP, Pune – Viman Nagar
ServiceNow.
5+ years
Role:
Senior Consultant (ServiceNow Support)
Location:
Indore CITP, Pune – Viman Nagar
Experience:
5+ years
Key Skills:
Incident & Ticket Management, ServiceNow Support
Role Summary
We are looking for a proactive and customer-focused Senior Consultant – ServiceNow Support to provide application support and ensure the smooth operation of ServiceNow-based services. The ideal candidate will have hands-on experience in Incident & Ticket Management, ServiceNow support processes, and knowledge management. You will be responsible for resolving support tickets, troubleshooting issues, maintaining service quality, and contributing to continuous service improvement.
The role requires strong analytical and communication skills, a customer-centric mindset, and the ability to work effectively in a fast-paced support environment.
What will your role look like?
Why will you love this role?
We would like you to bring along
Mandatory Skills
Good-to-have skills
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
Senior Consultant (ServiceNow Support)
Location:
Indore CITP, Pune – Viman Nagar
Experience:
5+ years
Key Skills:
Incident & Ticket Management, ServiceNow Support
Chennai, Pune – Baner, Pune – Viman Nagar, Vadodara, Indore CITP
ServiceNow.
6+ years
Role:
ServiceNow Senior AI Developer
Location:
Chennai, Pune – Baner, Pune – Viman Nagar, Vadodara, Indore CITP
Experience:
6+ years
Key Skills:
ServiceNow CSA, PI, CIS-CSM, AI/Now Assist, CAD
Role Summary
We are looking for an experienced ServiceNow CSM Configuration Developer to configure, customize, and enhance the ServiceNow Customer Service Management (CSM) platform. The ideal candidate will be responsible for tailoring the platform to meet evolving business needs by leveraging out-of-the-box (OOTB) capabilities, custom development, integrations, workflow automation, and AI-powered features.
This role requires hands-on expertise in ServiceNow CSM, platform configuration, scripting, integrations, and modern AI capabilities such as Now Assist, AI Search, Predictive Intelligence, Virtual Agent, and Agentic AI to deliver secure, scalable, and intelligent customer service experiences.
What will your role look like?
Why will you love this role?
We would like you to bring along
Mandatory Certifications
Good-to-have skills
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow Senior AI Developer
Location:
Chennai, Pune – Baner, Pune – Viman Nagar, Vadodara, Indore CITP
Experience:
6+ years
Key Skills:
ServiceNow CSA, PI, CIS-CSM, AI/Now Assist, CAD
Indore CITP, Pune – Baner, Pune – Viman Nagar
ServiceNow.
12+ years
Role:
ServiceNow Architect – CSM & HAM
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
12+ years
Key Skills:
HAM, CSA, CAD, CIS CSM
Role Summary
We are looking for an experienced ServiceNow Technical Architect with 12+ years of overall IT experience and deep expertise in the ServiceNow platform, Customer Service Management (CSM), Hardware Asset Management (HAM), App Engine, and enterprise integrations. The ideal candidate will be responsible for architecting scalable, secure, and high-performing ServiceNow solutions while providing technical leadership across the complete implementation lifecycle.
You will work closely with business stakeholders, Solution Architects, Product Owners, and development teams to define technical strategies, establish platform governance, and deliver enterprise-grade ServiceNow solutions aligned with business objectives.
What will your role look like?
Why will you love this role?
We would like you to bring along
Mandatory Certifications
Good-to-have skills
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow Architect – CSM & HAM
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
12+ years
Key Skills:
HAM, CSA, CAD, CIS CSM
Pune – Baner, Pune – Viman Nagar, Indore CITP, Chennai, Vadodara
ServiceNow.
12+ years
Role:
ServiceNow Solution Architect (FSM, ITSM & CMDB)
Location:
Pune – Baner, Pune – Viman Nagar, Indore CITP, Chennai, Vadodara
Experience:
12+ years
Key Skills:
CMDB, Integrations, Wireframing, IT Service Management (ITSM), Mockups, Platform upgrade, CIS FSM, Service portal, CAD, ServiceNow CSA, UI Builders
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow Solution Architect (FSM, ITSM & CMDB)
Location:
Pune – Baner, Pune – Viman Nagar, Indore CITP, Chennai, Vadodara
Experience:
12+ years
Key Skills:
CMDB, Integrations, Wireframing, IT Service Management (ITSM), Mockups, Platform upgrade, CIS FSM, Service portal, CAD, ServiceNow CSA, UI Builders
Indore CITP, Pune – Baner, Pune – Viman Nagar
ServiceNow.
10+ years
Role:
ServiceNow AI Architect
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
10+ years
Key Skills:
CIS – ITSM, ServiceNow CSA, Now Assist, CAD
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow AI Architect
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar
Experience:
10+ years
Key Skills:
CIS – ITSM, ServiceNow CSA, Now Assist, CAD
Indore CITP, Pune – Baner, Pune – Viman Nagar, Chennai, Vadodara
ServiceNow.
8+ years
Role:
ServiceNow Demand Architect
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar, Chennai, Vadodara
Experience:
8+ years
Key Skills:
AWS/Azure cloud architecture, CIS, Information Technology Infrastructure Libraries (ITIL), TOGAF
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow Demand Architect
Location:
Indore CITP, Pune – Baner, Pune – Viman Nagar, Chennai, Vadodara
Experience:
8+ years
Key Skills:
AWS/Azure cloud architecture, CIS, Information Technology Infrastructure Libraries (ITIL), TOGAF
Chennai, Indore CITP, Pune – Baner, Pune – Viman Nagar, Vadodara
ServiceNow.
4+ years
Role:
ServiceNow ITOM Developer
Location:
Chennai, Indore CITP, Pune – Baner, Pune – Viman Nagar, Vadodara
Experience:
4+ years
Key Skills:
CAD, CSA, Data Foundations, CIS-ITSM, CSDM, ITOM
If creating WOW! is your mission, there is no place better than InfoBeans
Role:
ServiceNow ITOM Developer
Location:
Chennai, Indore CITP, Pune – Baner, Pune – Viman Nagar, Vadodara
Experience:
4+ years
Key Skills:
CAD, CSA, Data Foundations, CIS-ITSM, CSDM, ITOM
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