ServiceNow AI Developer
Role:
ServiceNow AI Developer
Location:
Indore CITP, Pune - Viman Nagar, Pune - Baner
Experience:
5+ years
Key Skills:
ServiceNow ITSM, ServiceNow AI/ML, ServiceNow AI
Role Summary
We are seeking an experienced ServiceNow AI Developer with strong expertise in designing, building, and deploying AI-driven solutions on the ServiceNow platform. This role focuses on leveraging ServiceNow’s native AI capabilities—such as Now Assist (GenAI), Predictive Intelligence, Virtual Agent, and Machine Learning frameworks—to drive intelligent automation, improve user experiences, and enable data-driven decision-making across enterprise workflows. The role works closely with architects and stakeholders to deliver scalable, secure, and value-driven AI solutions.
What will your role look like
- Design, configure, and develop AI- and ML-driven solutions within the ServiceNow platform
- Leverage ServiceNow AI capabilities such as Now Assist (GenAI), Predictive Intelligence, Virtual Agent, NLU models, and Performance Analytics & Insights
- Build intelligent automation to enhance user experience and enable data-driven decision-making across enterprise workflows
- Develop and integrate custom AI/ML solutions using REST/SOAP APIs and external AI services where required
- Collaborate closely with Solution and Technical Architects to define AI solution architecture, including data sources, governance, and scalability
- Monitor AI model performance and continuously fine-tune models to maintain accuracy, relevance, and effectiveness
- Ensure AI implementations align with ServiceNow best practices, security standards, and platform upgradeability
Why you will love this role
- Opportunity to work at the intersection of AI, automation, and enterprise workflows
- Hands-on exposure to cutting-edge ServiceNow AI capabilities including GenAI
- High-impact role influencing platform intelligence and user experience
- Collaborative environment with strong architectural and innovation focus
- Continuous learning in a rapidly evolving AI ecosystem
We would like you to bring along
- Hands-on experience developing AI and ML solutions on the ServiceNow platform
- Strong expertise in Now Assist, Predictive Intelligence, Virtual Agent, and NLU frameworks
- Experience integrating external AI/ML services using REST/SOAP APIs
- Solid understanding of ServiceNow data models, workflows, and automation capabilities
- Ability to work closely with architects and cross-functional teams
- Good communication skills with the ability to explain complex AI concepts to stakeholders
Good-to-have skills
- Experience with Performance Analytics, dashboards, and AI-driven insights
- Exposure to enterprise-scale ServiceNow implementations
- Knowledge of AI governance, data quality, and model lifecycle management
- ServiceNow certifications (CSA, CAD, or AI-related certifications)
Submit Application
If creating WOW! is your mission, there is no place better than InfoBeans.
Role:
ServiceNow AI Developer
Location:
Indore CITP, Pune - Viman Nagar, Pune - Baner
Experience:
5+ years
Key Skills:
ServiceNow ITSM, ServiceNow AI/ML, ServiceNow AI
Application complete
Thank you! We have received your application and a member of our team will be in touch shortly.
