Current openings

What will your role look like

• Lead the design, implementation, and delivery of ServiceNow Vulnerability Response (VR) and Security Operations (SecOps) solutions across the enterprise.
• Serve as a ServiceNow Tech Lead for SecOps initiatives, ensuring alignment with CIS-VR best practices and organizational security goals.
• Configure and manage the VR lifecycle, including vulnerability identification, prioritization, remediation, and reporting.
• Develop and maintain integrations with security scanners, SIEM tools, threat intelligence platforms, and other enterprise systems using REST/SOAP APIs, IntegrationHub, and MID Server.
• Ensure accurate CMDB correlation for assets and vulnerabilities to support effective security operations.
• Lead the team in implementing automation workflows, playbooks, and dashboards for enhanced visibility and response.
• Collaborate with security architects, business stakeholders, and IT teams to define requirements and deliver scalable solutions.
• Mentor and guide ServiceNow developers and engineers, establishing development standards and ensuring adherence to best practices.
• Support platform upgrades, performance optimization, and code reviews.
• Maintain comprehensive technical documentation, solution designs, and operational procedures.

Why you will love this role

• Opportunity to lead enterprise-level Security Operations and Vulnerability Response initiatives.
• Collaborate with cybersecurity, IT, and ServiceNow teams on cutting-edge security automation.
• Influence digital transformation in security operations, VR lifecycle, and threat remediation.
• Drive best practices and governance for SecOps and VR implementations.
• Opportunities for advanced ServiceNow certifications and career growth.

We would like you to bring along

• 8+ years of experience as a ServiceNow Tech Lead with strong expertise in Vulnerability Response (VR), Security Operations (SecOps), and CIS-VR implementation.
• Hands-on experience in configuring VR lifecycle, scanner integrations, REST/SOAP APIs, MID Server, and CMDB correlation.
• Strong knowledge of ServiceNow VR and SecOps modules, automation, workflows, and playbooks.
• Proficiency in JavaScript, Glide API, Flow Designer, Script Includes, Business Rules, and Client Scripts.
• Experience with Now Assist, ITSM processes, and platform enhancements.
• Strong problem-solving, analytical, and leadership skills with the ability to guide development teams.
• Excellent communication, stakeholder management, and mentoring abilities.

Good-to-have skills

• ServiceNow certifications: CSA, CIS-VR, ITSM, SecOps.
• Experience with Security Orchestration, Threat Intelligence, SIEM tool integrations, and advanced automation.
• Familiarity with Agile/Scrum delivery models.
• Knowledge of dashboards, KPI tracking, and reporting for security operations.
• Exposure to ServiceNow platform upgrades and performance tuning.

What will your role look like

• Lead the planning, execution, delivery, and governance of ServiceNow implementation and transformation initiatives.
• Manage end-to-end ServiceNow implementation projects, ensuring delivery within scope, timeline, and budget.
• Develop detailed project plans, roadmaps, and delivery schedules aligned with organizational goals.
• Work closely with ServiceNow architects, developers, infrastructure teams, and business stakeholders to drive successful project outcomes.
• Facilitate Agile/Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Prepare and manage key project documentation including BRD (Business Requirement Documents), RACI matrices, project plans, and status reports.
• Identify project risks, dependencies, and mitigation strategies while ensuring effective project governance and stakeholder communication.
• Coordinate with cross-functional teams to ensure successful ServiceNow platform adoption and integration with infrastructure systems.
• Track project progress, manage resources, and ensure adherence to Agile, Scrum, and project management best practices.
• Provide regular project updates, reporting, and executive-level communication to leadership and stakeholders.

Why you will love this role

• Opportunity to lead large-scale ServiceNow transformation and implementation programs.
• Work with cross-functional global teams including platform architects, developers, and infrastructure experts.
• Play a key role in driving digital workflow automation and enterprise service management initiatives.
• Exposure to modern project delivery frameworks such as Agile and Scrum.
• Opportunities for leadership growth and strategic impact on ServiceNow platform adoption.

We would like you to bring along

• 10–15 years of overall IT experience with strong background in project management and ServiceNow implementations.
• Experience managing ServiceNow implementation or transformation projects.
• Strong understanding of the ServiceNow platform and its capabilities.
• Background in infrastructure projects or IT service management environments.
• Hands-on experience with Agile/Scrum methodologies, Agile Scrum delivery models, and sprint management.
• Experience creating and managing BRD, RACI matrices, project plans, and project governance documentation.
• Strong skills in project planning, risk management, stakeholder communication, and delivery management.
• Certifications such as PMP or Scrum Master preferred.
• Excellent leadership, communication, and stakeholder management skills.

Good-to-have skills

• Experience working with ServiceNow modules such as ITSM, CSM, ITOM, or HRSD.
• Familiarity with ServiceNow implementation lifecycle and platform governance.
• Experience managing large enterprise digital transformation initiatives.
• Exposure to resource management, budgeting, and vendor coordination.
• Experience with project management tools such as Jira, Confluence, or similar platforms.
• Knowledge of ITIL processes and service management frameworks.

What will your role look like

• Design, develop, and implement solutions as a Senior ServiceNow Developer with a focus on ServiceNow CSM (Customer Service Management).
• Configure and customize ServiceNow CSM applications, including case management, workflows, and customer service portals.
• Develop and maintain ServiceNow scripts such as Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
• Build and enhance workflows, Flow Designer flows, and automation to streamline customer service operations.
• Work closely with Business Analysts, Architects, and stakeholders to understand requirements and translate them into scalable technical solutions.
• Integrate ServiceNow CSM with other enterprise applications using REST/SOAP APIs and IntegrationHub.
• Customize and enhance Service Portal or Employee/Customer portals to improve the user experience.
• Support platform upgrades, performance optimization, and code reviews to ensure adherence to ServiceNow best practices.
• Participate in testing, troubleshooting, and resolving production issues related to CSM implementations.
• Maintain proper technical documentation and development standards.

Why you will love this role

• Opportunity to work on enterprise-level ServiceNow CSM implementations.
• Exposure to customer experience transformation initiatives.
• Collaborative work environment with architects, developers, and product teams.
• Ability to build innovative digital workflows and automation for customer service operations.
• Opportunities for career growth and ServiceNow certification advancement.

We would like you to bring along

• 5+ years of experience as a ServiceNow Developer, with strong focus on ServiceNow CSM development.
• Hands-on experience configuring and developing Customer Service Management (CSM) solutions.
• Strong knowledge of JavaScript, Glide API, ServiceNow scripting, and platform development best practices.
• Experience with Flow Designer, Business Rules, Client Scripts, Script Includes, and UI customization.
• Experience building integrations using REST/SOAP APIs and IntegrationHub.
• Experience with Service Portal or Customer Portal customization.
• Strong understanding of ITSM or customer service workflows within the ServiceNow platform.
• Good communication and collaboration skills to work with cross-functional teams.
• 
  

Good-to-have skills

• Experience with ServiceNow ITSM or other ServiceNow modules.
• Familiarity with CMDB concepts and data structures.
• Exposure to Agile / Scrum development methodologies.
• Experience with ServiceNow platform upgrades and performance tuning.
• ServiceNow certifications such as CSA or CSM-related certifications.
• Knowledge of UI Builder, Workspace development, or advanced portal customization.

What will your role look like

• Work as a ServiceNow Business Analyst to understand business needs and translate them into functional solutions on the ServiceNow platform.
• Lead requirement gathering sessions, workshops, and stakeholder discussions for ServiceNow implementations and enhancements.
• Analyze business processes and recommend improvements leveraging ServiceNow CSM, ITSM, and CMDB capabilities.
• Prepare and maintain comprehensive documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, and process flows.
• Collaborate closely with ServiceNow developers, architects, and product owners to ensure accurate requirement translation into technical solutions.
• Support design and optimization of ITSM processes such as Incident, Problem, Change, and Request Management.
• Assist with CMDB data requirements, configuration structure, and governance processes.
• Participate in solution validation, UAT coordination, and test case preparation to ensure the delivered solution meets business expectations.
• Act as a liaison between business stakeholders and technical teams to ensure effective communication and project alignment.
• Ensure adherence to ServiceNow best practices, governance standards, and documentation guidelines.

Why you will love this role

• Opportunity to work on large-scale ServiceNow transformation and optimization initiatives.
• Exposure to enterprise-level implementations across CSM, ITSM, and CMDB modules.
• Collaborate with global stakeholders and cross-functional teams.
• Play a critical role in improving digital workflows and service delivery processes.
• Continuous growth and learning within the ServiceNow ecosystem.

We would like you to bring along

• 8–10 years of overall IT experience with strong experience as a ServiceNow Business Analyst.
• Hands-on experience with ServiceNow modules such as CSM, ITSM, and CMDB.
• Strong experience in requirement gathering, business analysis, and documentation.
• Ability to create BRDs, FRDs, user stories, functional specifications, and process documentation.
• Good understanding of ITSM processes and service management frameworks.
• Excellent communication and stakeholder management skills.
• Experience collaborating with technical teams to translate business requirements into system capabilities.
• Experience supporting UAT, requirement validation, and solution acceptance.

Good-to-have skills

• Experience working in Agile / Scrum delivery models.
• Exposure to Customer Service Management (CSM) implementations.
• Understanding of CMDB data models and configuration management practices.
• Familiarity with workflow automation and digital transformation initiatives.
• Basic understanding of ServiceNow platform capabilities and integrations.
• Experience with documentation and collaboration tools such as Jira, Confluence, or similar platforms.

What will your role look like

• Lead design, development, and implementation of ServiceNow solutions with focus on Vulnerability Response (VR), Security Operations (SecOps), and Integrations.
• Configure and enhance VR and SecOps modules, including vulnerability management, incident response, alerts, and playbooks.
• Develop and maintain integrations with security tools such as SIEM, threat intelligence platforms, and endpoint security solutions using REST/SOAP APIs, IntegrationHub, and MID Server.
• Build and optimize automation workflows, dashboards, and reporting for improved security visibility and incident management.
• Collaborate with Business Analysts, Security Architects, and IT teams to gather requirements and deliver scalable technical solutions.
• Maintain CMDB accuracy for security operations and ensure proper mapping between assets and vulnerabilities.
• Participate in code reviews, platform upgrades, and performance optimization.
• Support threat remediation, compliance reporting, and incident response operations through ServiceNow SecOps modules.
• Prepare and maintain technical documentation, solution designs, and best practice guidelines.

Why you will love this role

• Opportunity to work on enterprise-scale Security Operations and Vulnerability Response initiatives.
• Collaborate with cybersecurity, IT, and ServiceNow teams to strengthen organizational security posture.
• Exposure to modern integrations and automated security workflows.
• Influence digital transformation in security operations and vulnerability management.
• Opportunities for career growth and advanced ServiceNow Security Operations certifications.

We would like you to bring along

• 6–8 years of experience as a ServiceNow Developer with hands-on expertise in VR, SecOps, and integrations.
• Strong experience configuring and developing Vulnerability Response and Security Operations modules.
• Proficient in JavaScript, Glide API, Flow Designer, Business Rules, Script Includes, Client Scripts, and UI Policies.
• Hands-on experience with REST/SOAP API integrations, IntegrationHub, and MID Server implementations.
• Knowledge of security processes, incident response workflows, and vulnerability management practices.
• Strong problem-solving, debugging, and analytical skills.
• Excellent communication and collaboration skills to work with technical and business teams.

Good-to-have skills

• Experience with ServiceNow ITSM and CMDB modules.
• Familiarity with Threat Intelligence, SIEM tool integrations, and security automation playbooks.
• Exposure to Agile/Scrum development and delivery models.
• ServiceNow certifications such as CSA, CIS-SecOps, or CIS-VR.
• Experience with dashboards, KPI reporting, and metrics tracking for security operations.
• Knowledge of advanced automation and orchestration in security workflows.

What will your role look like

Design, develop, and implement solutions on the ServiceNow platform with focus on Integration, ITOM, and ITAM – Hardware Asset Management (HAM)

Develop and maintain REST/SOAP integrations with enterprise systems such as monitoring tools, CMDB sources, procurement systems, and third-party applications.

Configure and customize modules including ITOM (Discovery, Service Mapping, Event Management) and ITAM – HAM.

Build and maintain CMDB data models, discovery patterns, and integrations to ensure accurate configuration and asset data.

Develop Script Includes, Business Rules, Flow Designer flows, UI Policies, and Client Scripts to support automation and platform capabilities.

Support implementation and enhancement of ITSM processes including Incident, Problem, Change, and Request Management.

Collaborate with cross-functional teams to design scalable and secure ServiceNow solutions aligned with business needs.

Participate in code reviews, platform upgrades, and performance optimization activities.

Maintain documentation and ensure adherence to ServiceNow development best practices and governance standards.

Why you will love this role

Opportunity to work on enterprise-scale ServiceNow implementations covering ITOM, ITAM, and integrations.

Exposure to modern automation and digital workflow transformation initiatives.

Collaborative environment with architects, platform owners, and infrastructure teams.

Continuous learning and growth through ServiceNow certifications and platform innovation.

Ability to influence CMDB, asset lifecycle management, and operational visibility across the organization.

We would like you to bring along

Strong experience as a ServiceNow Developer.

Hands-on experience with Integration (REST, SOAP, MID Server integrations).

Implementation experience in ITOM modules such as Discovery, Event Management, and Service Mapping.

Experience with ITAM – Hardware Asset Management (HAM) including asset lifecycle, procurement, and normalization.

Strong knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub, and ServiceNow scripting frameworks.

Experience working with CMDB architecture and data governance.

Mainline Certifications:

ServiceNow Certified System Administrator (CSA)

ServiceNow CIS-ITSM (Certified Implementation Specialist – ITSM)

ServiceNow CIS-SPM (Certified Implementation Specialist – Strategic Portfolio Management)

Experience supporting ITSM processes and workflows.

Strong problem-solving, debugging, and analytical skills.

Good-to-have skills

Experience with ServiceNow ITAM advanced capabilities such as asset normalization and reconciliation.

Exposure to ServiceNow SPM or Project Portfolio Management implementations.

Knowledge of cloud integrations (AWS, Azure, GCP) with ServiceNow ITOM.

Experience with Service Graph connectors and CMDB data ingestion frameworks.

Familiarity with Agile / Scrum delivery models.

Experience in platform upgrades, performance tuning, and ServiceNow best practice implementations.

What will your role look like

• Lead the architecture, design, and implementation of enterprise solutions on the ServiceNow Expert Platform.
• Drive end-to-end solution design across Customer Service Management (CSM), IT Service Management (ITSM), and IT Operations Management (ITOM).
• Architect scalable integrations between ServiceNow and external enterprise systems using REST/SOAP APIs, IntegrationHub, and MID Servers.
• Provide technical leadership for custom development, including Script Includes, Business Rules, Flow Designer, and ServiceNow application development.
• Design modern user experiences using UI Builder and the ServiceNow Next Experience framework.
• Define platform architecture standards, best practices, and governance for development teams.
• Collaborate with business stakeholders, product owners, and enterprise architects to translate business needs into scalable technical solutions.
• Lead technical design reviews, perform code reviews, and mentor ServiceNow developers.
• Ensure optimal platform performance, security compliance, and maintainability across implementations.

Why you will love this role

• Opportunity to architect and deliver large-scale enterprise ServiceNow transformations.
• Work on cutting-edge ServiceNow platform capabilities including UI Builder and modern experience frameworks.
• Collaborate with highly skilled teams and influence enterprise platform strategy.
• Gain exposure to complex integrations and advanced platform architecture.
• Drive innovation and build scalable digital workflows that impact business operations globally.

We would like you to bring along

• 10+ years of IT experience with 5+ years of deep ServiceNow platform expertise.
• Proven experience designing solutions across CSM, ITSM, and ITOM modules.
• Strong hands-on experience in ServiceNow custom development and platform configuration.
• Expertise in ServiceNow integrations including REST, SOAP, Integration Hub, and MID Server architecture.
• Experience designing interfaces using UI Builder and ServiceNow Experience Framework.
• Strong understanding of ServiceNow architecture, data model design, and development best practices.
• Excellent stakeholder management, solution design, and technical leadership skills.

Required certifications

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow CIS – ITSM
• ServiceNow CIS – ITOM
• ServiceNow CIS – Integrations

What will your role look like

• Design, develop, and execute test strategies and test cases for ServiceNow platform implementations and enhancements.
• Validate implementations across IT Service Management (ITSM) and IT Operations Management (ITOM) modules to ensure quality and reliability.
• Perform functional, integration, regression, and end-to-end testing for ServiceNow applications and workflows.
• Validate CMDB data integrity and relationships aligned with Common Service Data Model (CSDM) standards.
• Test ServiceNow integrations with internal and external systems to ensure accurate data flow and system reliability.
• Collaborate with developers, architects, and product owners to understand requirements and ensure test coverage.
• Identify defects, track issues, and work closely with development teams to resolve them efficiently.
• Support release cycles by validating platform upgrades, patches, and enhancements.
• Ensure adherence to ServiceNow testing best practices and quality standards.

Why you will love this role

• Opportunity to work on enterprise-scale ServiceNow implementations and platform enhancements.
• Exposure to critical modules including ITSM, ITOM, CMDB, and CSDM-based service models.
• Work closely with cross-functional teams including architects, developers, and platform owners.
• Contribute to delivering high-quality ServiceNow solutions that support business-critical operations.
• Gain experience working on modern ServiceNow platform capabilities and quality engineering practices.

We would like you to bring along

• 5–8 years of experience in ServiceNow QA or platform testing.
• Strong understanding of ServiceNow ITSM processes and implementations.
• Experience validating CMDB structures and relationships aligned with CSDM.
• Hands-on experience testing ITOM-related capabilities and integrations.
• Experience with test case creation, defect tracking, and test automation frameworks where applicable.
• Ability to perform integration testing and end-to-end validation for ServiceNow workflows and applications.
• Strong analytical, troubleshooting, and communication skills.

Mainline Certifications (Required / Preferred)

• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Implementation Specialist – ITSM (CIS-ITSM)
• ServiceNow Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)

Good-to-have skills

• Experience with automated testing tools for ServiceNow (ATF – Automated Test Framework).
• Knowledge of ServiceNow platform architecture and development lifecycle.
• Familiarity with Agile / DevOps delivery models.
• Exposure to ServiceNow upgrades, release validation, and regression testing.

Job Description:

Graphic Designer (1-2 Years of Experience)

About the Role:

We are looking for a talented and creative Graphic Designer with 1-2 years of

professional experience to join our dynamic team. The ideal candidate will have a

strong design portfolio, exceptional illustration skills, and a keen understanding of

creating impactful designs for various social media platforms.

Key Responsibilities:

1. Create Stunning Visual Content

Design compelling graphics, illustrations, and visuals for social media platforms,

including posts, ads, banners, and stories.

2. Illustration and Custom Designs

Work on creating original illustrations and artwork tailored to specific campaigns or

brand objectives.

3. Mastery of Design Tools

Utilize tools such as Figma, Adobe Illustrator, and Photoshop to create polished and

professional design outputs.

4. Collaborate with Teams

Work closely with multiple teams to ensure designs meet campaign goals and

deadlines.

Bring fresh ideas and innovative design solutions to the table, when required.

5. Maintain Brand Consistency

Adhere to our brand guidelines while bringing creativity and freshness to all design

projects.

Required Skills and Qualifications:

Portfolio: A strong portfolio showcasing expertise in graphic design and illustration,

particularly for social media platforms.

Design Tools: Proficiency in Figma, Adobe Illustrator, and Adobe Photoshop.

JD: Playwright Python, Power BI and Power Apps QA Tester

Job Summary:

SMBC Risk Technology group is seeking a skilled and detail-oriented Power BI and Power Apps QA Tester to join the team. The ideal candidate will be responsible for testing, validating, and ensuring the quality and functionality of Power BI dashboards, Power Apps solutions, and related integrations. This role involves working closely with development teams, business analysts, and end-users to ensure the delivery of high-quality solutions that meet business requirements.

 Primary Responsibilities

  Testing and Quality Assurance

• Develop, document, and execute test plans, test cases, and test scripts for Power BI dashboards, Power Apps solutions, and related integrations.  

• Validate data accuracy, functionality, performance, and visualizations in Power BI reports and dashboards.  

• Test Power Apps functionality, including forms, workflows, and business logic.  

• Identify, report, and track defects and inconsistencies using JIRA or similar tools.  

• Conduct regression testing to ensure existing functionality remains unaffected after updates or enhancements.  

 Collaboration and Communication

• Work closely with developers, business analysts, and end-users to understand requirements and design test scenarios.  

• Communicate defects, testing progress, and results clearly and effectively to stakeholders.  

• Participate in requirement reviews and provide input from a testing perspective.  

 Automation and Process Improvement

• Explore and implement test automation for Power BI reports and Power Apps where feasible.  

• Continuously improve QA processes and strategies to enhance efficiency and effectiveness.  

• Maintain testing documentation and create reusable templates for future use.  

 Key Skills and Competencies

• Strong understanding of Power BI, including DAX, Power Query, and data modeling.  

• Familiarity with Power Apps, including Canvas and Model-driven Apps, and related workflows.  

• Experience with testing web-based applications.  

• Knowledge of relational databases, SQL, and data validation techniques.  

• Familiarity with APIs and Power Automate workflows.

• Hands-on experience with defect tracking tools (e.g., JIRA, Azure DevOps).  

• Strong analytical skills and attention to detail.  

• Good understanding of software development life cycle (SDLC) and agile methodologies.  

 Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.  

• 4+ years of experience as a QA Tester, preferably in Power BI and Power Apps environments.  

• Proven experience in testing data visualizations and low-code/no-code applications.  

• Testing Python Applications: Strong knowledge of Python and testing frameworks and experience with mocking, fixtures, and test coverage tools.

• Automation using Playwright: Hands-on experience in writing and maintaining Playwright scripts.

• Working Experience with GitHub and Azure DevOps : Proficiency in Git workflows and version control and Experience in setting up and managing CI/CD pipelines

 Preferred Qualifications

• Experience with test automation tools like Selenium, PowerShell, or custom scripts for Power Platform solutions.  

Experience Level: 6 – 10 years ​

Job Overview: We are seeking an experienced Django Backend Developer to join our team. The ideal candidate will have a strong background in backend development, cloud technologies, and big data processing.

Responsibilities:

• Development of backend micro services using Django.

• Design and implement scalable and secure APIs.

• Integrate Azure Cloud services for application deployment and management.

• Utilize Azure Databricks for big data processing and analytics.

• Collaborate with front-end developers, product managers, and other stakeholders to deliver comprehensive solutions.

• Conduct code reviews and ensure adherence to best practices.

• Optimize database performance and manage data storage solutions.

• Ensure high performance and security standards for applications.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.

• 6+ years of experience in backend development.

• 6+ years of experience with Django.

• Proven experience with Azure Cloud services.

• Experience with Azure Databricks and

• Strong understanding of RESTful APIs and web services.

• Excellent communication and problem-solving skills.

• Familiarity with Agile methodologies.

• Experience with database management (SQL and NoSQL).

Skills: Django, Python, Azure Cloud, Azure Databricks, Delta Lake and Delta tables, SQL/NoSQL databases, RESTful APIs, Git, and Agile methodologies

Good to Have: PySpark

JD: Python AI Engineer with Databricks exposure

Job Summary

We are seeking a highly skilled Python AI Engineer to join our innovative team. The ideal candidate will be responsible for developing and deploying scalable, production-grade Generative AI applications using Python, modern GenAI frameworks, vector databases, Azure Cloud and  Databricks. You will integrate AI‑powered capabilities into web applications and enterprise platforms, building agentic workflows, RAG systems, and end-to-end AI services.

Key Responsibilities:

• Design, develop, and deploy advanced LLM-powered and agentic AI solutions using Python and modern GenAI frameworks such as LangChain and LangGraph.

• Build and optimize RAG pipelines, including data ingestion, embeddings, retrieval, and vector database integration.

• Develop and manage AI agents capable of tool usage, multistep reasoning, and workflow orchestration.

• Integrate AI services into applications using Python frameworks such as Django, FastAPI, and Flask; build secure REST endpoints, async workers, and SDK-based clients.

• Collaborate with cross‑functional teams to gather requirements, design conversational or agentic flows, and implement scalable AI solutions.

• Monitor and evaluate AI system performance using structured evaluation frameworks, A/B testing, regression testing, and telemetry-driven analysis.

• Continuously optimize AI performance, ensuring correctness, resilience, groundedness, and reliability.

• Develop reusable components, libraries, and pipelines for rapid AI solution deployment.

• Ensure adherence to data privacy, security, and responsible AI engineering standards.

• Utilize Databricks/open source frameworks/libraries for experimentation, development, and scalable GenAI workflows.

Technical Skills and Qualifications:

• BS or MS in Computer Science, Engineering, or a related field.

• Strong programming experience in Python with a focus on building scalable backend systems and APIs.

• Proven experience developing GenAI applications using:

• LangChain, LangGraph, or equivalent frameworks

• RAG architectures and vector databases

• Agentic AI patterns and tool integrations

• MCP (Model Context Protocol) or similar standardized tool interfaces

• Strong understanding of LLMs, NLP techniques, prompting patterns, grounding strategies, and RESTful API integration.

• Practical experience with evaluation techniques including A/B testing, dataset-driven evaluation, and performance monitoring.

• Hands-on experience building applications using FastAPI, Django, or Flask, and observability tools.

• Solid understanding of software engineering best practices: testing, security, logging, monitoring, scalability, and performance tuning.

• (Good to have) Familiarity with Databricks for data workflows and GenAI model development.

• Intermediate to advanced skills in developing secure, reliable, and production-ready AI‑driven systems.

Preferred Qualifications:

• Databricks Certified: Generative AI Engineer Associate or equivalent.

• Experience with prompt engineering, evaluation frameworks, and end-to-end GenAI lifecycle management.

• Knowledge of DevOps/MLOps practices for deploying and maintaining Python-based AI applications.

• Familiarity with agile methodologies and CI/CD pipelines using GitHub or Azure DevOps.

• Full-stack development experience to integrate AI solutions into web applications.evOps and GitHub. 

JD: Business Analyst / Project Manager

Job Summary

SMBC Risk Technology group is seeking a skilled and detail-oriented BA / PM to join the team. The ideal candidate will be responsible for Business Analysis, Agile Project Management, and mentoring teams with adoption of Agile framework and industry best practices. This role involves working closely with development teams, and end-users to ensure the delivery of high-quality solutions that meet business requirements.

Primary Responsibilities

• BA / PM on the Risk Technology project, with responsibility to lead by example.

• Understand and document business requirements using Agile methodology, and translate into JIRA work items

• Implement requirements traceability for Management, Audit, and other stakeholders.

• Understand the Agile framework for Risk Technology projects, ensure adoption and consistent implementation of Policies and Procedures.

• Prioritize work by setting and meeting realistic deadlines, forecasting, and communicating changes resulting from risks and issues.

• Ensure a high level of fiscal control and accountability for project budget and resources.

• Continuously improve Agile processes to enhance efficiency and effectiveness.  

Collaboration and Communication

• Team player with ability to work collaboratively as part of a diverse team across multiple time zones.

• Work closely with team members, and end-users to educate on the Agile practices and benefits of Agile Methodology.

• Generate appropriate reports/dashboards that provide insight into the Plan, Scope, Project Status, Team Productivity, Data Exceptions, etc.

• Maintain documentation and create reusable templates.  

Key Skills and Competencies

• Experience as a BA/PM working on Agile projects utilizing Cloud technologies (Preferably Azure).

• Familiarity with relational databases, SQL, and data validation techniques.  

• Expertise using tools such as Confluence, JIRA, Visio/Gliffy, SharePoint, Office365, etc.

• Strong analytical skills and attention to detail.  

• Good understanding of various software development life cycles (SDLC).  

 Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related field.  

• 10+ years of experience, preferably in Risk Technology initiatives using Agile methodology.

• 5+ years of experience working in Capital Markets or Fixed income or Commercial Lending.

• Experience working with geographically dispersed teams across multiple time zones.

Job Title: Manager – Finance

Department: Finance & Accounts

Reporting To: Finance Controller

Location: Indore

Role Overview

The Manager – Finance will be responsible for managing accounting operations, ensuring statutory

and tax compliance, supporting financial reporting, and overseeing finance activities across domestic

and overseas subsidiaries. The role requires strong technical expertise, analytical skills, and

leadership capabilities.

Key Responsibilities

1. Team Management

 Lead, supervise, and develop the finance & accounts team

 Allocate responsibilities and ensure timely deliverables

 Drive performance, efficiency, and internal controls

2. Accounting & Financial Operations

 Oversee day-to-day accounting activities including:

o General ledger, journal entries, reconciliations

o Accounts payable / receivable

o Bank & balance sheet reconciliations

 Ensure accuracy, completeness, and timeliness of books of accounts

 Strengthen and monitor internal financial controls

3. Direct Tax Compliance

 Oversee compliance related to Income Tax including:

o Advance tax calculations

o TDS/TCS compliance

o Tax audits & assessments

o Return filings

 Coordinate with tax consultants and authorities

4. Indirect Tax Compliance

 Supervise GST compliance including:

o Return filings (GSTR-1, 3B, etc.)

o Reconciliations & audits

o Input tax credit reviews

 Handle notices, assessments, and departmental queries

5. SEZ Compliance

 Ensure adherence to SEZ regulations including:

o SOFTEX filings

o LUT/Bond compliance

o Periodic reporting & documentation

 Liaise with SEZ authorities

6. Financial Reporting

 Assist in preparation of quarterly and annual financial statements for standalone entity

 Support statutory audit and internal audit processes

 Provide schedules, reconciliations, and audit documentation

7. Consolidation & Group Reporting

 Assist in consolidation of financial statements for domestic and overseas subsidiaries

 Coordinate with subsidiaries for financial data, eliminations, and adjustments

 Ensure compliance with applicable accounting standards (Ind AS / IFRS as applicable)

8. Overseas Subsidiary Compliance

 Oversee direct and indirect tax compliance for overseas subsidiaries

 Coordinate with local consultants/advisors

 Monitor regulatory and statutory filing requirements

9. Budgeting & Analysis (Recommended addition)

 Support budgeting and forecasting processes

 Perform variance analysis and management reporting

 Provide financial insights for decision-making

10. Process Improvement & Controls (Recommended addition)

 Identify opportunities for automation and efficiency

 Implement best practices in accounting & compliance

 Strengthen SOPs and documentation

Qualification & Experience

 Mandatory: Qualified Chartered Accountant (CA)

 Experience: 3–5 years of relevant post-qualification experience

 Prior experience in corporate accounting, compliance, or consulting preferred

Key Skills & Competencies

 Strong knowledge of accounting standards & financial reporting

 Auditing & financial statement preparation

 Direct & Indirect Tax compliance

 SEZ regulatory knowledge

 Advanced MS Excel & PowerPoint

 Working knowledge of Power BI

 Experience with Tally or equivalent ERP/accounting systems

 Analytical thinking & problem-solving

 Leadership & team management

 Attention to detail & deadline orientation

Preferred Attributes

 Experience in handling multi-entity / group reporting

 Exposure to overseas accounting/taxation

 Ability to interact with auditors, consultants & regulators

 Strong communication & stakeholder management skills

JD: Python Full Stack Developer – Vivek/Vinay/SR11-10

Requirements

• Develop highly scalable applications in Core Python.

• Hands-on with Python web frameworks such as Django, Flask, or FastAPI.

• Experience working on SQL with ability to run various data analytics tasks and queries.

• Exposure to Java script technologies (preferably React)

• Exposure to Azure Databricks environment is desirable (PySpark, notebooks, integrate repos, job workflows, delta lake, unity catalog etc)

• Exposure to azure environment and various interconnected azure components (Functions, App Service, Containers etc.).

• Knowledge on Financial domain and mainly Risk management is highly desirable

Qualifications

• 8+ years of prior experience as a developer in the required technologies

CORE TECHNOLOGIES

• Scripting: Python, SQL, Bash, PySpark

• Web frameworks:  Django, Flask, or FastAPI.

• Frontend Technologies: ReactJS, Java Script

• Azure: Azure Databricks, Azure Synapse Analytics, Azure Functions, Azure Data Lake Storage Gen2, Azure Event Grid, Azure Event Hubs, Azure Service Bus, Azure Key Vault, Azure Monitor, Azure Log Analytics, Azure API Management (APIM), Azure DevOps.

• Databases: SQL Server, Oracle, PostgreSQL, Delta Lake

• Big Data: Apache Spark

• Version Control:  GitHub, Git, Azure DevOps

• Visualization: Power BI & Integration with REST APIs for custom dashboards.

• Data Integration & Workflow Orchestration: Azure Data Factory, Databricks Workflows

Vendor Resume screening notes

• Very strong Python/SQL foundational knowledge (Someone who has experience building applications ground-up using Python/SQL and not just maintaining frameworks that have largely been built.)

• Demonstrate strong system design skills including rationalization of the architecture and articulating technical concepts.

• Someone with current hands-on experience and not focused on support / QA roles or essential coding as a team lead.

JD: Python Automation QA with Advanced SQL

We are seeking a meticulous Automation QA Tester with 8+ years of experience, strong SQL skills, Python Automation testing to ensure data integrity, accuracy, and completeness throughout the data transformation processes. This role demands flexibility in working hours to facilitate effective communication with developers and project teams across various time zones.

Key Responsibilities:
• Design, develop, and execute automation and manual test cases  to validate the functionalities of the software.

• Design, develop, and execute test cases to validate data extraction, transformation, and loading processes.
• Write and execute complex SQL queries to perform data validation and back-end testing.
• Identify, report, and track defects systematically.
• Participate in project meetings and be available for discussions in US EST working hours as needed

• Clarify requirements when necessary and ensure comprehensive coverage of all requirements in the testing process.

Required Skills & Qualifications:

  Strong SQL skills with hands-on experience in writing and optimizing complex queries

• Python Automation Scripting preferably with Playwright 

Familiarity with data warehouses concept.

• Knowledge of Python.

• Experience in Data side Testing: Understanding of data extraction, transformation, and loading (ETL) processes.
• Experience with SQL DBMS Tools: Knowledge of database management systems such as Oracle, Denodo, Azure Databricks, SQL Server.

• Knowledge of Agile Methodologies and Defect Tracking Tools: Familiarity with Agile development processes and proficiency in using defect tracking tools like JIRA.

JD: Python Automation QA with Advanced SQL

We are seeking a meticulous Automation QA Tester with 5 to 7+ years of experience, strong SQL skills, Python Automation testing to ensure data integrity, accuracy, and completeness throughout the data transformation processes. This role demands flexibility in working hours to facilitate effective communication with developers and project teams across various time zones.

Key Responsibilities:
• Design, develop, and execute automation and manual test cases  to validate the functionalities of the software.

• Design, develop, and execute test cases to validate data extraction, transformation, and loading processes.
• Write and execute complex SQL queries to perform data validation and back-end testing.
• Identify, report, and track defects systematically.
• Participate in project meetings and be available for discussions in US EST working hours as needed

• Clarify requirements when necessary and ensure comprehensive coverage of all requirements in the testing process.

Required Skills & Qualifications:

  Strong SQL skills with hands-on experience in writing and optimizing complex queries

• Python Automation Scripting preferably with Playwright 

Familiarity with data warehouses concept.

• Knowledge of Python.

• Experience in Data side Testing: Understanding of data extraction, transformation, and loading (ETL) processes.
• Experience with SQL DBMS Tools: Knowledge of database management systems such as Oracle, Denodo, Azure Databricks, SQL Server.

• Knowledge of Agile Methodologies and Defect Tracking Tools: Familiarity with Agile development processes and proficiency in using defect tracking tools like JIRA.

JD:  Senior Python Developer (Azure, Monitoring, Troubleshooting) – Vivek/Vinay/SR11-10

 Overview
Seeking a Senior Python Developer to optimize and maintain web-based applications on Azure. Responsible for setting up robust monitoring, diagnosing complex issues, and driving reliable production operations. You will play a key role in proactively identifying issues, optimizing performance, and enabling visibility across our cloud environments while working with different teams to achieve your goals. Strong communication skills are essential.

 Key Responsibilities

• Optimize and maintain Python web applications and APIs.

• Manage solutions on Microsoft Azure (App Service, Functions, Containers, Storage, SQL, Databricks).

• Design and implement application and infrastructure monitoring (Azure Monitor, Application Insights, Log Analytics).

• Build alerting, dashboards, tracing, and logging for observability (OpenTelemetry preferred).

• Diagnose performance, reliability, and security issues across the stack; improve operational maturity and lead incident response and root cause analysis.

• Automate CI/CD and release processes (GitHub Actions/Azure DevOps).

• Collaborate with cross-functional teams to achieve goals.

Required Qualifications

• 7+ years professional Python development (FastAPI/Django/Flask).

• Strong SQL skills.

• Strong Azure experience deploying and operating production workloads.

• Familiarity with Databricks

• Hands-on monitoring/observability setup for Python web apps.

• Proficiency with logging, metrics, tracing, and profiling tools.

• Solid debugging skills: performance tuning, memory/CPU analysis, dependency issues.

• Experience with RESTful APIs, asynchronous processing, and message queues.

• Experience with Disaster Recovery setup processes for the Azure platform.

• CI/CD pipelines, containerization (Docker), and IaC (Bicep/Terraform) familiarity. 

• Drive the overall ServiceNow platform solution strategy, architecture, and roadmap across multiple workflows
• Lead end-to-end solution architecture for multi-module implementations including ITSM, HRSD, CSM, GRC/IRM, CMDB/CSDM, Integrations, and Now Assist
• Facilitate business and technical workshops to gather requirements, define use cases, and arrive at architectural decisions
• Design future-state architectures that are scalable, upgrade-safe, and aligned with ServiceNow best practices
• Create and own Solution Blueprints, Process Definition Documents (PDDs), data models, process maps, and interface architectures
• Ensure alignment with CSDM standards, CMDB governance, and domain separation considerations
• Guide delivery teams on configuration vs. customization, ensuring maintainability and upgradeability
• Participate in CAB discussions, technical quality gates, and roadmap prioritization
• Act as a trusted advisor to business, IT, and leadership stakeholders
• Provide technical guidance on AI and automation capabilities such as Now Assist, Virtual Agent, Predictive Intelligence, process mining, and workflow optimization
• Conduct solution reviews, upgrade impact analysis, and manage technical debt
• Collaborate closely with Project Managers, Business Analysts, Developers, QA, and Platform Owners to ensure solution integrity across releases

• Opportunity to shape enterprise-scale ServiceNow transformations
• High visibility role with direct engagement with business leaders and platform owners
• Work on cutting-edge ServiceNow capabilities, including AI and automation
• Strong ownership, influence, and architectural decision-making authority
• A collaborative environment that values best practices, innovation, and long-term platform health

• Strong hands-on experience as a ServiceNow Solution Architect
• Deep platform knowledge with multi-module expertise across ITSM, CMDB/CSDM, HRSD, GRC/IRM, Integrations, and Now Assist
• Proven ability to translate complex business requirements into scalable ServiceNow solutions
• Excellent stakeholder management and communication skills
• Strong understanding of ServiceNow architecture, governance, and best practices
• Experience leading solution design for large-scale or complex ServiceNow programs

• ServiceNow certifications (preferred – certified candidates only)
• Exposure to AI-driven ServiceNow capabilities and automation use cases
• Experience defining multi-year platform roadmaps and value realization

What will your role look like

• Lead the design, development, and deployment of AI and Generative AI solutions using AWS, Azure, or GCP.
• Provide architectural guidance, conduct technical reviews, and ensure best practices in AI/ML, data engineering, and cloud-native development.
• Stay ahead of emerging trends in AI, GenAI, and cloud to introduce innovative solutions across the organization.
• Manage multiple projects end-to-end, defining scope, timelines, budgets, and resources in alignment with business objectives.
• Identify and mitigate risks and dependencies while ensuring timely and quality delivery.
• Lead and mentor a multi-disciplinary team of AI engineers, data scientists, cloud engineers, and software developers.
• Collaborate with business leaders, product owners, and clients to translate business needs into scalable technical solutions.
• Present solutions and updates to both technical and non-technical stakeholders.

Why you will love this role

• Opportunity to drive cutting-edge AI and GenAI initiatives at enterprise scale.
• Lead and mentor a high-performing, innovative team in a collaborative and inclusive culture.
• Work with the latest cloud-native services, MLOps, and AI frameworks to deliver impactful solutions.
• Influence business and technology strategy by bridging technical innovation with business value.
• Be at the forefront of AI-driven digital transformation, shaping solutions that impact clients and industries.

We would like you to bring along

• Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.
• 8+ years of technology experience with 5+ years in team/project management.
• Proven expertise in AI/ML and Generative AI (LLMs, Transformers, NLP, Computer Vision).
• Strong hands-on experience with cloud platforms (AWS, Azure, GCP) and AI/ML cloud services.
• Solid understanding of software engineering, DevOps, CI/CD, and MLOps practices.
• Experience in data engineering, pipelines, and scalable system design.
• Excellent leadership, communication, and stakeholder management skills.

Good-to-have skills

• Certifications in Cloud (AWS/Azure/GCP) and/or AI/ML.
• Experience with Agile methodologies (Scrum, SAFe, Kanban).
• Exposure to enterprise-scale AI transformation initiatives.

.

• Design, configure, and develop AI- and ML-driven solutions within the ServiceNow platform
• Leverage ServiceNow AI capabilities such as Now Assist (GenAI), Predictive Intelligence, Virtual Agent, NLU models, and Performance Analytics & Insights
• Build intelligent automation to enhance user experience and enable data-driven decision-making across enterprise workflows
• Develop and integrate custom AI/ML solutions using REST/SOAP APIs and external AI services where required
• Collaborate closely with Solution and Technical Architects to define AI solution architecture, including data sources, governance, and scalability
• Monitor AI model performance and continuously fine-tune models to maintain accuracy, relevance, and effectiveness
• Ensure AI implementations align with ServiceNow best practices, security standards, and platform upgradeability

• Opportunity to work at the intersection of AI, automation, and enterprise workflows
• Hands-on exposure to cutting-edge ServiceNow AI capabilities including GenAI
• High-impact role influencing platform intelligence and user experience
• Collaborative environment with strong architectural and innovation focus
• Continuous learning in a rapidly evolving AI ecosystem

• Hands-on experience developing AI and ML solutions on the ServiceNow platform
• Strong expertise in Now Assist, Predictive Intelligence, Virtual Agent, and NLU frameworks
• Experience integrating external AI/ML services using REST/SOAP APIs
• Solid understanding of ServiceNow data models, workflows, and automation capabilities
• Ability to work closely with architects and cross-functional teams
• Good communication skills with the ability to explain complex AI concepts to stakeholders

• Experience with Performance Analytics, dashboards, and AI-driven insights
• Exposure to enterprise-scale ServiceNow implementations
• Knowledge of AI governance, data quality, and model lifecycle management
• ServiceNow certifications (CSA, CAD, or AI-related certifications)

.

• 3–8 years of strong hands-on experience in Python development
  Excellent understanding of core Python concepts and data structures
  Hands-on experience with threading, multiprocessing, and async/await
  Strong knowledge of Operating System fundamentals (processes, threads, memory management)
  Understanding of kernel logs and system-level debugging
  Good knowledge of mutexes, locks, semaphores, and synchronization mechanisms
  Experience in debugging performance and concurrency-related issues
  Proficiency with Linux-based environments