Come find us at
Zeppola Cafe

InfoBeans is not on the expo floor. You will find us at Zeppola Cafe inside The Venetian Resort, Las Vegas – a quieter, more focused setting away from the main conference noise. We are there all day on May 5th and 6th, 2026. Walk-ins are welcome throughout both days. If you want a dedicated strategy session with one of our lead architects, we recommend booking in advance as slots are limited.

ServiceNow recognised InfoBeans for delivering verified, measurable outcomes at enterprise scale – not for implementation volume. Specific achievements include a 60% improvement in service request fulfilment for a Fortune 500 enterprise, 1M+ hours saved annually for an organisation supporting 360,000 users, and €500K in annual license savings for a global manufacturer. The award reflects client results across ITSM, HRSD, ITOM, Now Assist, and platform consolidation.

Both options are available. Walk-ins are genuinely welcome throughout both days – drop by Zeppola Cafe for chai, pull up a chair, and talk. No booking needed. However, if you want a structured 1:1 strategy session with one of our lead architects focused on your specific challenge – CMDB health, Now Assist readiness, platform roadmap, license optimisation – we strongly recommend booking in advance. Sessions are limited across May 5th and 6th and fill up before the conference week begins.

Our team at Zeppola Cafe covers the full breadth of the Now Platform. Specific areas include: Now Assist and GenAI deployment including AI-powered knowledge management and virtual agent; ITSM and catalog optimisation including large-scale catalog rationalisation and workflow automation; HRSD implementation and self-service adoption; CMDB health assessment and CSDM compliance; ITOM and AIOps; SPM and license optimisation; and platform consolidation and roadmap planning. If your challenge is on the Now Platform, one of our eight architects has solved it in production.

Sessions are built around your situation – not a slide deck. When you book, you tell us what you are working on and we pair you with the right specialist. Depending on your priorities, a session can include architectural whiteboarding, a GenAI and Now Assist readiness review, a platform roadmap assessment, a CMDB health discussion, or a frank conversation about what is working and what is not. You leave with something concrete and actionable. Sessions run 30 to 45 minutes at Zeppola Cafe, The Venetian.

Not at all. Whether you are scaling an existing ServiceNow deployment, evaluating the platform for the first time, exploring Now Assist and GenAI capabilities, or benchmarking your current implementation partner against what else is possible – our team is here to help you think clearly about the path forward. Every conversation at Zeppola Cafe starts with listening, not pitching.

On the morning of May 6th, InfoBeans and our European partner Agineo – ServiceNow’s EMEA Implementation Partner of the Year 2026 – are co-hosting an intentionally small, curated breakfast at Zeppola Cafe. No agenda, no presentations. Just a small group of senior ServiceNow practitioners having honest conversations. Seats are very limited and by invitation. To request an invitation, book a strategy session and mention the breakfast – we will confirm availability directly.

InfoBeans is a ServiceNow Premier Partner with over 11 years of platform experience and 275 certified experts. Our deepest specialisations are in Now Assist and GenAI deployment, ITSM at scale including catalog optimisation and high-volume automation, HRSD with a focus on self-service adoption, CMDB and CSDM compliance, ITOM and AIOps, SPM and license optimisation, and platform consolidation for enterprises managing complex multi-instance environments. We are ServiceNow’s 2026 APAC Transformation Partner of the Year.